Is Zoom Safe?

Zoom — Nerq Trust Score 59.5/100 (C grade). Based on analysis of 2 trust dimensions, it is has notable safety concerns. Last updated: 2026-04-25.

Use Zoom with some caution. Zoom is a SaaS platform with a Nerq Trust Score of 59.5/100 (C), based on 3 independent data dimensions. Below the recommended threshold of 70. Security: 90/100. Popularity: 75/100. Data sourced from company registration, SOC 2/ISO 27001 certifications, privacy policy analysis, and app store metadata. Last updated: 2026-04-12. Machine-readable data (JSON).

Is Zoom safe?

CAUTION — Zoom has a Nerq Trust Score of 59.5/100 (C). It has moderate trust signals but shows some areas of concern that warrant attention. Suitable for development use — review security and maintenance signals before production deployment.

Security Analysis → Zoom Privacy Report →

What is Zoom's trust score?

Zoom has a Nerq Trust Score of 59.5/100, earning a C grade. This score is based on 2 independently measured dimensions including security, maintenance, and community adoption.

Security
90
Popularity
75

What are the key security findings for Zoom?

Zoom's strongest signal is security at 90/100. No known vulnerabilities have been detected. It has not yet reached the Nerq Verified threshold of 70+.

Security score: 90/100 (strong)
Popularity: 75/100 — community adoption

What is Zoom and who maintains it?

AuthorUnknown
CategorySaaS
SourceN/A

SaaS Assessment

Security & Compliance

Zoom holds: SOC 2, ISO 27001.

Security History

Zoom faced security concerns in 2020 including "Zoombombing" and routing through Chinese servers. Has since implemented end-to-end encryption and improved security controls.

Zoom Across Platforms

Same developer/company in other registries:

Zoom
60/100 · android
Zoom for Firefox
53/100 · firefox
Zoom
48/100 · website
zoom
48/100 · crates
Zoom
48/100 · chrome

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Safety Guide: Zoom

What is Zoom?

Zoom is a SaaS platform — Zoom is a video communications platform headquartered in San Jose, California. Founded 2011. IPO 2019 (NASDAQ: ZM). 300,000+ enterprise customers. SOC 2 Type 2 and ISO 27001 certified. Faced security .

How to Verify Safety

Check SOC 2 compliance. Review data handling and incident history.

You can also check the trust score via API: GET /v1/preflight?target=Zoom

Key Safety Concerns for SaaS platform

When evaluating any SaaS platform, watch for: data security, compliance certifications, incident history.

Trust Assessment

Zoom has a Nerq Trust Score of 60/100 (C) and has not yet reached Nerq trust threshold (70+). This score is based on automated analysis of security, maintenance, community, and quality signals.

Key Takeaways

Detailed Score Analysis

DimensionScore
Security90/100
Maintenance50/100
Popularity75/100
Quality40/100
Community35/100

Based on 5 dimensions. Data from company registration, SOC 2/ISO 27001 certifications, privacy policy analysis, and app store metadata.

What data does Zoom collect?

Zoom is a SaaS platform. Zoom is a video communications platform headquartered in San Jose, California. Founded 2011. IPO 2019 (NASDAQ: ZM). 300,000+ enterprise customers. SOC 2 Type 2 and ISO 27001 certified. Faced security concerns in 2020 including Zoombombing and routing

Privacy score: 50/100. As a SaaS platform, Zoom processes user data in the cloud. Review the privacy policy for details on data retention, third-party sharing, and data processing locations.

For business use, request a Data Processing Agreement (DPA) and verify GDPR compliance before uploading sensitive data.

Full analysis: Zoom Privacy Report · Privacy review

Is Zoom secure?

Security score: 90/100. Zoom is a video communications platform headquartered in San Jose, California. Founded 2011. IPO 2019 (NASDAQ: ZM). 300,000+ enterprise customers. SOC

Check Zoom's security page for certifications such as SOC 2 Type II, ISO 27001, or GDPR compliance documentation. These certifications indicate that the vendor follows established security practices and undergoes regular audits.

For enterprise deployments, verify SSO/SAML support, role-based access control, and audit logging capabilities.

Full analysis: Zoom Security Report

Zoom Across Platforms

Same developer/company in other registries:

Zoom (android, 60/100)Zoom for Firefox (firefox, 53/100)Zoom (website, 48/100)zoom (crates, 48/100)

How we calculated this score

Zoom's trust score of 59.5/100 (C) is computed from company registration, SOC 2/ISO 27001 certifications, privacy policy analysis, and app store metadata. The score reflects 5 independent dimensions: security (90/100), maintenance (50/100), popularity (75/100), quality (40/100), community (35/100). Each dimension is weighted equally to produce the composite trust score.

Nerq analyzes over 7.5 million entities across 26 registries using the same methodology, enabling direct cross-entity comparison. Scores are updated continuously as new data becomes available.

This page was last reviewed on April 25, 2026. Data version: 1.0.

Full methodology documentation · Machine-readable data (JSON API)

Frequently Asked Questions

Is Zoom Safe?
Use with some caution. Zoom with a Nerq Trust Score of 59.5/100 (C). Strongest signal: security (90/100). Score based on Security (90/100), Popularity (75/100).
What is Zoom's trust score?
Zoom: 59.5/100 (C). Score based on Security (90/100), Popularity (75/100). Scores update as new data becomes available. API: GET nerq.ai/v1/preflight?target=Zoom
What are safer alternatives to Zoom?
In the SaaS category, more SaaS platforms are being analyzed — check back soon. Zoom scores 59.5/100.
Is Zoom GDPR compliant?
Nerq continuously monitors Zoom and updates its trust score as new data becomes available. Current: 59.5/100 (C), last verified 2026-04-25. API: GET nerq.ai/v1/preflight?target=Zoom
Does Zoom sell my data?
Review Zoom's privacy labels and data safety sections. Security score: 90/100. Trust score: 59.5/100.
API: /v1/preflight Trust Badge API Docs

See Also

Disclaimer: Nerq trust scores are automated assessments based on publicly available signals. They are not endorsements or guarantees. Always conduct your own due diligence.

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