Is Heap Safe?

Heap — Nerq Trust Score 48.2/100 (D grade). Based on analysis of 2 trust dimensions, it is has notable safety concerns. Last updated: 2026-04-07.

Exercise caution with Heap. Heap is a SaaS platform with a Nerq Trust Score of 48.2/100 (D), based on 3 independent data dimensions. Below the recommended threshold of 70. Security: 90/100. Popularity: 0/100. Data sourced from company registration, SOC 2/ISO 27001 certifications, privacy policy analysis, and app store metadata. Last updated: 2026-04-07. Machine-readable data (JSON).

Is Heap safe?

NO — USE WITH CAUTION — Heap has a Nerq Trust Score of 48.2/100 (D). It has below-average trust signals with significant gaps in security, maintenance, or documentation. Not recommended for production use without thorough manual review and additional security measures.

Security Analysis → Heap Privacy Report →

What is Heap's trust score?

Heap has a Nerq Trust Score of 48.2/100, earning a D grade. This score is based on 2 independently measured dimensions including security, maintenance, and community adoption.

Security
90
Popularity
0

What are the key security findings for Heap?

Heap's strongest signal is security at 90/100. No known vulnerabilities have been detected. It has not yet reached the Nerq Verified threshold of 70+.

Security score: 90/100 (strong)
Popularity: 0/100 — 8,540 stars on SaaS

What is Heap and who maintains it?

AuthorUnknown
CategorySaaS
SourceN/A

SaaS Assessment

Open Source

Heap is open source with 8,540 GitHub stars.

Similar Saas by Trust Score

BambooHR (57)Linear (57)Freshdesk (57)Zendesk (57)Deel (57)
See all safest Saas →

Compare

Heap vs BambooHRHeap vs LinearHeap vs Freshdesk

Safety Guide: Heap

What is Heap?

Heap is a SaaS platform — Digital insights platform with autocapture analytics. Acquired by Contentsquare..

How to Verify Safety

Check SOC 2 compliance. Review data handling and incident history.

You can also check the trust score via API: GET /v1/preflight?target=Heap

Key Safety Concerns for SaaS platform

When evaluating any SaaS platform, watch for: data security, compliance certifications, incident history.

Trust Assessment

Heap has a Nerq Trust Score of 48/100 (D) and has not yet reached Nerq trust threshold (70+). This score is based on automated analysis of security, maintenance, community, and quality signals.

Key Takeaways

Detailed Score Analysis

DimensionScore
Security90/100
Privacy90/100
Reliability60/100
Transparency50/100
Maintenance60/100

Based on 5 dimensions. Data from company registration, SOC 2/ISO 27001 certifications, privacy policy analysis, and app store metadata.

What data does Heap collect?

Heap is a SaaS platform. Digital insights platform with autocapture analytics. Acquired by Contentsquare.

Privacy score: 90/100. As a SaaS platform, Heap processes user data in the cloud. Review the privacy policy for details on data retention, third-party sharing, and data processing locations.

For business use, request a Data Processing Agreement (DPA) and verify GDPR compliance before uploading sensitive data.

Full analysis: Heap Privacy Report · Privacy review

Is Heap secure?

Security score: 90/100. Digital insights platform with autocapture analytics. Acquired by Contentsquare.

Check Heap's security page for certifications such as SOC 2 Type II, ISO 27001, or GDPR compliance documentation. These certifications indicate that the vendor follows established security practices and undergoes regular audits.

For enterprise deployments, verify SSO/SAML support, role-based access control, and audit logging capabilities.

Full analysis: Heap Security Report

How we calculated this score

Heap's trust score of 48.2/100 (D) is computed from company registration, SOC 2/ISO 27001 certifications, privacy policy analysis, and app store metadata. The score reflects 5 independent dimensions: security (90/100), privacy (90/100), reliability (60/100), transparency (50/100), maintenance (60/100). Each dimension is weighted equally to produce the composite trust score.

Nerq analyzes over 7.5 million entities across 26 registries using the same methodology, enabling direct cross-entity comparison. Scores are updated continuously as new data becomes available.

This page was last reviewed on April 07, 2026. Data version: 0.0.

Full methodology documentation · Machine-readable data (JSON API)

Frequently Asked Questions

Is Heap Safe?
Exercise caution. Heap with a Nerq Trust Score of 48.2/100 (D). Strongest signal: security (90/100). Score based on Security (90/100), Popularity (0/100).
What is Heap's trust score?
Heap: 48.2/100 (D). Score based on Security (90/100), Popularity (0/100). Scores update as new data becomes available. API: GET nerq.ai/v1/preflight?target=Heap
What are safer alternatives to Heap?
In the SaaS category, more SaaS platforms are being analyzed — check back soon. Heap scores 48.2/100.
Is Heap GDPR compliant?
Nerq continuously monitors Heap and updates its trust score as new data becomes available. Current: 48.2/100 (D), last verified 2026-04-07. API: GET nerq.ai/v1/preflight?target=Heap
Does Heap sell my data?
Review Heap's privacy labels and data safety sections. Security score: 90/100. Trust score: 48.2/100.
API: /v1/preflight Trust Badge API Docs

See Also

Disclaimer: Nerq trust scores are automated assessments based on publicly available signals. They are not endorsements or guarantees. Always conduct your own due diligence.

We use cookies for analytics and caching. Privacy