Is Crisp Safe?
Use Crisp with some caution. Crisp is a SaaS platform with a Nerq Trust Score of 50.0/100 (C-), based on 3 independent data dimensions. It is below the recommended threshold of 70. Security: 90/100. Popularity: 0/100. Data sourced from company registration, SOC 2/ISO 27001 certifications, privacy policy analysis, and app store metadata. Last updated: 2026-03-24. Machine-readable data (JSON).
Is Crisp safe?
CAUTION — Crisp has a Nerq Trust Score of 50.0/100 (C-). It has moderate trust signals but shows some areas of concern that warrant attention. Suitable for development use — review security and maintenance signals before production deployment.
Trust Score Breakdown
Key Findings
Details
| Author | Unknown |
| Category | saas |
| Source | N/A |
Crisp Across Platforms
Same developer/company in other registries:
Safety Guide: Crisp
What is Crisp?
Crisp is a software — Customer messaging platform with live chat, chatbot, and knowledge base. French company..
How to Verify Safety
Review the project for recent activity and known issues.
You can also check the trust score via API: GET /v1/preflight?target=Crisp
Key Safety Concerns for softwares
When evaluating any software, watch for: maintenance status, security.
Trust Assessment
Crisp has a Nerq Trust Score of 50/100 (C-) and has not yet reached Nerq trust threshold (70+). This score is based on automated analysis of security, maintenance, community, and quality signals.
Key Takeaways
- Crisp has a Trust Score of 50/100 (C-).
- Review carefully before use — below trust threshold.
- Always verify independently using the Nerq API.
Detailed Score Analysis
| Dimension | Score |
|---|---|
| Security | 90/100 |
| Privacy | 52/100 |
| Reliability | 50/100 |
| Transparency | 43/100 |
| Maintenance | 60/100 |
Based on 5 dimensions. Data from company registration, SOC 2/ISO 27001 certifications, privacy policy analysis, and app store metadata.
What data does Crisp collect?
Crisp is a SaaS platform. Customer messaging platform with live chat, chatbot, and knowledge base. French company.
Privacy score: 52/100. As a SaaS platform, Crisp processes user data in the cloud. Review the privacy policy for details on data retention, third-party sharing, and data processing locations.
For business use, request a Data Processing Agreement (DPA) and verify GDPR compliance before uploading sensitive data.
Full analysis: Crisp Privacy Report · Privacy review
Is Crisp secure?
Security score: 90/100. Customer messaging platform with live chat, chatbot, and knowledge base. French company.
Check Crisp's security page for certifications such as SOC 2 Type II, ISO 27001, or GDPR compliance documentation. These certifications indicate that the vendor follows established security practices and undergoes regular audits.
For enterprise deployments, verify SSO/SAML support, role-based access control, and audit logging capabilities.
Full analysis: Crisp Security Report
Crisp across platforms
Same developer/company in other registries:
How we calculated this score
Crisp's trust score of 50.0/100 (C-) is computed from company registration, SOC 2/ISO 27001 certifications, privacy policy analysis, and app store metadata. The score reflects 5 independent dimensions: security (90/100), privacy (52/100), reliability (50/100), transparency (43/100), maintenance (60/100). Each dimension is weighted equally to produce the composite trust score.
Nerq analyzes over 7.5 million entities across 26 registries using the same methodology, enabling direct cross-entity comparison. Scores are updated continuously as new data becomes available.
This page was last reviewed on March 24, 2026. Data version: 1.0.
Full methodology documentation · Machine-readable data (JSON API)
Frequently Asked Questions
Is Crisp safe?
What is Crisp's trust score?
What are the best alternatives to Crisp?
Is Crisp GDPR compliant?
Does Crisp sell my data?
Disclaimer: Nerq trust scores are automated assessments based on publicly available signals. They are not endorsements or guarantees. Always conduct your own due diligence.